User Training and Enablement Quiz

Quiz covering Troubleshooting and Best Practices

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   Which of the following is the most effective way to help users improve the quality of responses they receive from Microsoft 365 Copilot?

2. 2

   A user reports that Copilot is not referencing data from a specific SharePoint site. As an administrator, what is the first step you should take to troubleshoot this?

3. 3

   When deploying Copilot agents, which practice ensures that users understand the limitations and potential for inaccurate outputs?

4. 4

   A department head wants to know why Copilot is not surfacing information from a custom-built internal application. What is the most likely administrative cause?

5. 5

   When auditing Copilot usage, you notice that a specific agent is frequently failing to retrieve relevant documents. Which advanced troubleshooting step should be prioritized?