Designing Future State Business Processes Quiz

Quiz covering Capturing Requirements

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   What is the primary goal of designing a 'Future State' business process?

2. 2

   When facilitating a workshop to define future state processes, which approach is most effective for overcoming 'status quo' bias?

3. 3

   During requirement gathering, you identify a manual approval step that adds two days of latency but serves no regulatory purpose. What is the best way to handle this in the future state design?

4. 4

   Which of the following is a critical indicator that a future state process design is 'ready' for implementation?

5. 5

   You are designing a future state for a high-volume order processing system. Two stakeholders disagree: one wants a strict, centralized validation gate, while the other wants decentralized, real-time validation. How should you resolve this based on best practices?