Knowledge Center Quiz

5 questions • Pass: 70% • +25 pts

Quiz covering AWS Support Options

Knowledge Center Quiz

5 questions | Pass: 70% | Earn 25 points

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

  1. 1

    Which AWS Support plan provides 24/7 access to Cloud Support Engineers via phone, email, and chat, and includes access to the full set of Trusted Advisor checks?

  2. 2

    A company is experiencing a production system outage that is impacting all users. Which AWS Support plan provides the fastest response time for this 'Business-critical system down' case?

  3. 3

    A startup is using the Developer Support plan and needs guidance on how to architect a scalable database solution. What level of architectural support can they expect?

  4. 4

    Which component of the AWS Support experience provides proactive guidance, best practices, and health checks to optimize performance and security?

  5. 5

    If a customer upgrades from Business Support to Enterprise Support, how is the monthly support fee calculated if their monthly AWS usage remains static at $15,000?