Partner Marketplace Quiz

Quiz covering AWS Support Options

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   Which AWS Support plan provides 24/7 access to Cloud Support Engineers via phone, email, and chat for technical support?

2. 2

   A company is looking for a support plan that includes access to the AWS Trusted Advisor 'Full Trusted Advisor' checks and programmatic access to support cases. Which plan should they select?

3. 3

   If a customer requires a response time of less than 15 minutes for business-critical system outages, which AWS Support plan is required?

4. 4

   Which feature is exclusive to the Enterprise Support plan and is designed to provide proactive architectural guidance and operational reviews?

5. 5

   A customer is using AWS Marketplace to subscribe to a third-party software solution. If the customer encounters an issue with the application's configuration within their AWS environment, who should they contact first, assuming they have an Enterprise Support plan?