Professional Services Quiz

Quiz covering AWS Support Options

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   Which AWS Support plan provides 24/7 access to Cloud Support Engineers via phone, email, and chat for technical support?

2. 2

   A company requires a designated Technical Account Manager (TAM) to provide proactive guidance and architectural reviews. Which AWS Support plan should they choose?

3. 3

   If a critical production system experiences a service outage, which support plan guarantees a response time of less than 15 minutes?

4. 4

   A customer is currently on the Business support plan and wants to use AWS Trusted Advisor's full suite of checks. What is the status of this feature?

5. 5

   An organization is migrating to AWS and needs assistance with 'Infrastructure Event Management' for a high-traffic product launch. Which support level qualifies for this service?