Dynamics 365 Guides with Work Orders Quiz

Quiz covering Tool Integrations

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   Which Dynamics 365 application is primarily used to provide step-by-step augmented reality instructions for field technicians linked directly to a Work Order?

2. 2

   When configuring the integration between Dynamics 365 Field Service and Dynamics 365 Guides, where do you map the Guide to the work order process?

3. 3

   What is the primary benefit of associating a Dynamics 365 Guide with a Field Service Work Order Service Task?

4. 4

   A technician is unable to see the 'Guides' tab on their mobile device while viewing a work order. What is the most likely cause?

5. 5

   When utilizing the 'Guides' integration, how does the system track progress or completion of a guide back to the Field Service Work Order?