Minimum Charge Amounts and Durations Quiz

Quiz covering Product and Service Pricing

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   When configuring a Service Product in Field Service, what is the primary purpose of setting a 'Minimum Duration'?

2. 2

   A company policy states that all onsite labor carries a 'Minimum Charge Amount' of $150, even if the work takes less than an hour. Where should this be configured in the Field Service application?

3. 3

   If both a 'Minimum Duration' and a 'Minimum Charge Amount' are defined for a service, how does the system typically handle the billing calculation?

4. 4

   A technician performs a service that has a 'Minimum Duration' of 2 hours. If the technician completes the work in 45 minutes, how many hours will be billed (assuming standard rounding)?

5. 5

   When using Price Lists and Price List Items, what happens if a 'Minimum Charge' is set on the Product record but a 'Flat Fee' is defined on the Price List Item?