D365 App Outlook Quiz

Quiz covering Outlook Integration

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   Which button in the Dynamics 365 App for Outlook allows a user to manually link an email to a specific record in Dynamics 365?

2. 2

   What happens when a user clicks the 'Track' button on an email in the Dynamics 365 App for Outlook?

3. 3

   A user wants to create a new contact in Dynamics 365 directly from an email received from an unknown sender. What is the most efficient way to do this?

4. 4

   If a user has tracked an email to a record but decides they no longer want that email associated with Dynamics 365, what action should they take?

5. 5

   An organization uses Server-Side Synchronization for email. A user notices that appointments tracked in Outlook are not appearing in their Dynamics 365 calendar. Which configuration setting is most likely the cause of this discrepancy?