Relationship Analytics Quiz

Quiz covering Sales Insights

Questions in this quiz

A preview of the 5 questions covered. Start the quiz above to answer them, check your score, and read the explanations.

1. 1

   Which visual component in Dynamics 365 Sales provides a quick summary of the health and interaction history of a customer relationship?

2. 2

   When configuring Relationship Analytics, which data source is primarily used to calculate the relationship health score?

3. 3

   A sales manager notices that a client's relationship health score has dropped. What is the most effective way to identify the cause using Relationship Analytics?

4. 4

   If a user wants to ensure that specific sensitive internal emails are excluded from Relationship Analytics calculations, what should they do?

5. 5

   A complex B2B sale involves multiple stakeholders. How does Relationship Analytics handle 'Relationship Health' for an Opportunity with multiple contacts?